ffective Date & Last Updated: July 30, 2026

Subscriptions

Property manager subscriptions begin with a free trial. You may cancel at any time during the trial period and will not be charged. After the trial ends, your selected subscription plan will begin and renew monthly until cancelled.

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will retain access through that date.

Per-Job Vendor Fees

A per-job fee may be charged to the vendor when a job is completed. If a fee was charged for a job that was dispatched in error or was not performed, the vendor may request a refund within 30 days of the charge.

Refund requests are subject to review by PropHaus.

How to Request a Refund

Email billing@prophaus.app with the job number, the charge details, and the reason for your refund request.

We aim to respond to refund requests within five business days.