Frequently asked questions
Everything property managers and vendors need to know about PropHaus.
How does assigning a job work?+
Create a maintenance job, set the budget, and assign it to a vendor. The vendor receives an SMS with a secure link — no app download or password required. They can accept the job, start the work, and upload completion photos and invoices. Managers can then review the completed work and job history.
Do vendors need to create an account?+
No. Vendors can accept and complete assigned jobs through a secure link sent by SMS, without downloading an app or creating a password.
Why are photos important?+
Photos create a clear record of the work performed. Completion photos stay connected to the job, making it easier for managers to review completed work and reference previous repairs later.
How does repair history work?+
PropHaus keeps job details, photos, vendor updates, invoices, and completion information organized so managers can easily reference previous maintenance work at a property.
How does PropHaus help with California maintenance documentation?+
PropHaus helps property managers maintain organized records of maintenance activity, including timestamps, vendor updates, photos, invoices, and completion history. PropHaus is a maintenance management tool and does not provide legal advice or guarantee compliance with specific repair requirements.
What does it cost?+
Property managers choose a monthly subscription based on portfolio size. Vendors may pay a flat fee per completed job. PropHaus does not take a percentage of the vendor's work